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Customers abandoning call centres for social networks
Research reveals that the percentage of customers choosing to use social media as their main source for customer service is increasing rapidly.
The CIO Agenda > The Boardroom > News
The CIO Agenda > The Boardroom > News
Mobile operators to feel the squeeze as OTT data services take over
By 2016 mobile phone users will be consuming ten times as much data as today – unfortunately much of this boost will not be lining mobile operator’s pockets.
The CIO Agenda > The Boardroom > News
The CIO Agenda > The Boardroom > News
BusinessObjects users slam SAP technical support
UK & Ireland SAP User Group research finds many think competitors offer better support
The CIO Agenda > The Boardroom > News
The CIO Agenda > The Boardroom > News
Groupon still yet to produce a profit
Popular 'group voucher' company Groupon has reduced its losses in a year the accountants would rather forget.
The CIO Agenda > The Boardroom > News
The CIO Agenda > The Boardroom > News
A quarter of UK PC users are software pirates
New research shows that 27% of computer users in the UK have pirated software on their computers, costing the industry £1.2bn.
The CIO Agenda > The Boardroom > News
The CIO Agenda > The Boardroom > News
Global information technology market to grow by 5.88% until 2015: TechNavio
Driven by strong demand of IT infrastructure in developing economies
The CIO Agenda > The Boardroom > News
The CIO Agenda > The Boardroom > News
Facebook No.1 marketing tool among SMBs: study
A third of businesses in Britain say Facebook is their No.1 way to attract new customers.
The CIO Agenda > The Boardroom > News
The CIO Agenda > The Boardroom > News
Optimal Solutions unveils new services for SAP HANA
OPTIMIZE consulting services for SAP HANA delivers a new strategic implementation roadmap for realising benefits from SAP HANA
The CIO Agenda > The Boardroom > News
The CIO Agenda > The Boardroom > News
T-Systems, SAP partner to offer premium access for SAP application
Premium Access for SAP Solutions provides benefits to ICT service providers’ customers
The CIO Agenda > The Boardroom > News
The CIO Agenda > The Boardroom > News
EMC acquires Flash storage firm XtremIO
Deal for Israeli firm will boost EMC's Flash portfolio
The CIO Agenda > The Boardroom > News
The CIO Agenda > The Boardroom > News
Logica unveils Fusion Factory platform-as-a-service application
Fusion Factory will help customers bring business applications to market in days, rather than weeks
The CIO Agenda > The Boardroom > News
The CIO Agenda > The Boardroom > News
SAS, Capgemini join hands to help goverment agencies tackle tax fraud
Tax agencies can now close the gap between revenues owed and collected
The CIO Agenda > The Boardroom > News
The CIO Agenda > The Boardroom > News
BT props up profits on strong fixed line performance
BT is ahead of schedule on its fibre rollout, leading to raised profits for the financial year.
The CIO Agenda > The Boardroom > News
The CIO Agenda > The Boardroom > News
Government's "snooper's charter" details revealed
Queen's Speech outlines "strict safeguards" to communications data access law
The CIO Agenda > The Boardroom > News
The CIO Agenda > The Boardroom > News
Facebook preparing to launch its own mobile app storefront
Facebook has made another push to be the centre of user’s online lives, by launching its own mobile app store - Facebook App Centre.
The CIO Agenda > The Boardroom > News
The CIO Agenda > The Boardroom > News
